There tend to be two types of online shoppers. The first type is an online shopper who is happy to pay whatever shipping costs are necessary and is just as happy to wait for however long it takes to receive their order. The second type is one who will actively avoid ordering from a retailer with known high shipping prices and is just as likely to avoid ordering with a retailer known to take too long to fulfill their order. For retailers, the importance of expedited shipping at limited costs is the driving force behind their sales. Customers that have become too accustomed to the fulfillment capabilities of Amazon are creating an environment for smaller retailers that can feel extremely debilitating. That’s because a lot of times it can be challenging for these retailers to accomplish both free and fast shipping simultaneously. Defaulting to the free option may upset customers as they’d likely have to wait longer for their orders. Whereas defaulting to the fast may require a customer to pay an additional cost on top of their order. How should retailers go about handling this? With the information found in the infographic embedded alongside this post, organizations can learn how to better handle and manage their warehouse operations and order fulfillment capabilities. Check it out for more helpful details.
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